Frequently Asked Questions

• Why does Sparkle SWF Optimizer work only with SWF files , but not with FLA or EXE files, sometimes it could be really helpful?
  It is not possible today, since FLA format is a closed Macromedia copyrighted format.
  
  
• Does Sparkle SWF Optimizer change the Flash version of the SWF when it optimizes?
  No, it won`t change the flash verion, even for flash 3, flash 4, flash 5 and flash mx, this is the unique feature Sparkle SWF Optimizer has, and also that is why Sparkle SWF Optimizer is better than any other flash compressing software..
  
  
• Does Sparkle SWF Optimizer take up a lot of hard disk space?
  No! Sparkle SWF Optimizer is very small and very easy to use, you don`t have to worry about the hard disk space! Unlike other file optimizing software, Sparkle SWF Optimizer optimizes files directly. It does not generate any temporary file.
  
  
• Is your online order form secure?
  Yes, it is 100% secure.
  
  
• What happens after I send in the order?
  You will receive your registration code and other related information immediately after your order is authorized.
  If you did not receive any e-mails within24 hours, please mail us to Register@flashkeeper.com. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
  
  
• How much will I have to pay for the upgrade?
  No, you don`t have to pay, upgrade is free for all registered users.
  
  
• Is the price a one time cost or are there other fees?
  The price is a one time cost only. There are no monthly or yearly charges whatsoever.
  
  
• I lost my license key. Can you resend it to me?
  Yes, please send us your name and address/email information, we will resend your registraction code within 24 hours.
  

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